Shipping Policy

At WITHHEAVENONUS, we prioritize timely and secure delivery to ensure your shopping experience is seamless and satisfying.

  1. Free International Shipping
    Orders over $99 qualify for complimentary shipping to over 200 countries worldwide, making our products accessible globally.

  2. Estimated Delivery Times
    Shipping duration varies by region. All orders are sent via our Insured International Courier:

  • United States: 8–25 business days

  • Canada & Europe: 8–25 business days

  • Australia & New Zealand: 8–25 business days

  • East Asia: 8–25 business days

  • Southeast Asia: 8–25 business days

  • Middle East: 10–25 business days

  • Latin America: 10–25 business days

These are estimated delivery windows and may be impacted by customs or unforeseen delays.

  1. Order Tracking
    After processing (usually within 7 business days), a confirmation email with a tracking number will be sent. Track your order via our tracking page or at https://www.17track.net/en

  2. Delivery Verification
    If tracking shows delivered but you haven’t received the package, please:

  • Check with neighbors or building management

  • Inspect secure delivery areas

  • Contact service@withheavenon.us if still missing

  1. Address Changes & Modifications
    Contact us immediately if you need to update your shipping address or order. We will do our best to accommodate changes, though this may not be possible after shipment processing.

  2. Customs & Duties
    All shipments are duty-paid. If any import charges are applied, provide the customs invoice, and we will reimburse the fees.

  3. Support
    For any shipping-related questions, reach out to service@withheavenon.us. Our team is ready to assist you.